Mobility Essence was founded in 2022
By Cesar & Randall.
Crafting Excellence in Mobility: How It got started
Allow us to take you on a journey through the inception of Mobility Essence, a testament to our commitment to transforming the landscape of online shopping.
Found in the year 2022 by the visionary minds of Cesar and Randall, Mobility Essence was born from a shared realization.
If you've ever hesitated before making an online purchase, rest assured, you're not alone. In fact, studies by Harris Interactive show that a staggering 79% of consumers who voiced concerns about their online experiences were left unhear
Cesar's experience echoes this sentiment. Seeking to bring comfort to his grandmother's life, he purchased a 3-wheel scooter. However, after just a few uses over six months, the device inexplicably stop charging.
The customer care team took forever to answer his emails, and when they did, the solutions were confusing.
Can you believe they even charged him to send the scooter back? And they never mentioned this cost before!
Randall had a similar story with something he bought. These two pals had different lives but faced the same problem – some online shops don't care much once they get your money.
With Randall's savvy in successful marketing and Cesar's accolade from AT&T for Service Excellence, they recognized a void begging to be filled.
Their shared goal: to revolutionize online shopping
Their mission? To make your online shopping experience a memorable one.
So, as you navigate our site, remember, Mobility Essence is more than a name – it's a commitment, a promise to infuse excellence into every step of your online shopping journey for mobility products .